You can contact us through any of the following methods:

Our support team is available during the following hours:

• Monday - Friday: 9:00 AM - 6:00 PM (IST)
• Saturday: 10:00 AM - 4:00 PM (IST)
• Sunday: Closed

We strive to respond to all inquiries within 24-48 hours during business days.

Our support team can assist you with:

• Account setup and configuration
• Technical issues and troubleshooting
• Feature questions and guidance
• Billing and subscription inquiries
• Data import/export assistance
• Team management and permissions
• General product feedback and suggestions

To help us assist you more efficiently, please have the following information ready:

• Your account email address
• A detailed description of your issue or question
• Screenshots or error messages (if applicable)
• Device and operating system information
• Steps to reproduce the issue (if applicable)

For critical issues affecting your business operations, please mark your email with "URGENT" in the subject line. We prioritize urgent requests and aim to respond as quickly as possible.

We value your feedback! If you have suggestions for new features or improvements, please send them to hello@goodscount.com. Your input helps us make GoodsCount better for everyone.

For more information about our services and policies, please visit:

• Website: https://goodscount.com
• Privacy Policy: Available in the app
• Terms of Service: Available in the app