We collect information you provide directly to us and information automatically collected when you use our service.

Information You Provide:

• Account information (name, email address, password)
• Company and team information
• Inventory data (item names, descriptions, quantities, locations)
• Profile information and preferences
• Communications with our support team

Information Automatically Collected:

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, features used, time spent)
• Log data (access times, error logs, performance metrics)
• Cookies and similar tracking technologies

We use the collected information for various purposes:

• Provide, maintain, and improve our services
• Process transactions and manage your account
• Send you technical notices, updates, and support messages
• Respond to your comments, questions, and customer service requests
• Monitor and analyze usage patterns to improve user experience
• Detect, prevent, and address technical issues and security threats
• Comply with legal obligations and enforce our terms of service

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

• With your explicit consent
• To service providers who assist us in operating our service (under strict confidentiality agreements)
• To comply with legal obligations, court orders, or government requests
• To protect our rights, property, or safety, or that of our users or the public
• In connection with a merger, acquisition, or sale of assets (with prior notice)

We implement appropriate technical and organizational security measures to protect your information:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication mechanisms
• Secure data centers with physical security measures
• Employee training on data protection and privacy
• Incident response procedures for security breaches

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

We retain your information for as long as necessary to provide our services and fulfill the purposes outlined in this policy:

• Account information: Until you delete your account or request deletion
• Inventory data: Until you delete the data or your account
• Usage logs: Typically 12-24 months for analytics and security purposes
• Support communications: Up to 3 years for quality assurance
• Legal compliance: As required by applicable laws and regulations

You have the following rights regarding your personal information:

• Access: Request a copy of your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and associated data
• Portability: Export your inventory data in a standard format
• Opt-out: Unsubscribe from marketing communications
• Restriction: Limit how we process your information

To exercise these rights, contact us at hello@goodscount.com

We use cookies and similar technologies to enhance your experience:

• Essential cookies: Required for basic functionality
• Preference cookies: Remember your settings and preferences
• Analytics cookies: Help us understand how you use our service
• Security cookies: Protect against fraud and unauthorized access

You can control cookies through your browser settings, but disabling certain cookies may affect functionality.

Our service may integrate with third-party services (such as cloud storage providers, analytics services, or payment processors). These services have their own privacy policies, and we encourage you to review them.

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this privacy policy.

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will delete the information promptly.

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of the service after changes constitutes acceptance of the updated policy.

If you have any questions about this Privacy Policy, please contact us: