Shipping and Exchange Policies

At GoodsCount, all our services are delivered digitally, and we want our users to have complete clarity on how we handle shipping and exchange processes.

1. Shipping Policy

We do not offer any physical goods. All products and services, including our inventory management tools and features, are delivered digitally upon successful payment. You will receive immediate access via your registered account or through credentials sent to your registered email address.

As there is no physical shipping involved, there are no shipping charges or delivery timelines applicable.

2. Exchange Policy

We understand that your requirements may evolve, and you might want to shift to a different subscription tier. Our exchange policy supports upgrades with fair adjustments:

  • You may upgrade your subscription at any time during the active period.
  • The unused amount from your current subscription will be adjusted towards the new plan.
  • No refunds are issued in the case of a downgrade. The downgrade will take effect from the next billing cycle.

To request an upgrade or downgrade, please contact our support team. Our team will assist you in adjusting your plan accordingly.

3. Policy Changes

GoodsCount reserves the right to update or modify these policies at any time. Any changes will be published on this page. Continued use of our services after changes implies your acceptance of the updated policy.

4. Contact for Exchange Support

For subscription upgrades or changes, reach out to us at support@goodscount.com. Please include your full name, registered email, and subscription details to ensure prompt support.